Effective Date: July 3, 2025
Last Updated: July 3, 2025
Welcome to Custom 2 Wear LLC (“Company”, “we”, “our”, or “us”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://custom2wear.com (the “Site”).
Who we are
Custom 2 Wear LLC is a garment decoration company specializing in embroidery, screen printing, and digital printing services.
Our website address is: https://custom2wear.com
Email: support@custom2wear.com
Personal Data We Collect
When you interact with our Site (browse, register, place an order, or contact us), we may collect the following information:
- Name, billing/shipping address, email, and phone number
- Design uploads or artwork submitted for custom apparel
- Payment details (handled securely via third-party payment processors; we do not store your card data)
- Order history and preferences
- IP address, browser type, and device information
- Your communication with us (emails, contact forms, support requests)
Comments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) from your email may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/. Once approved, your profile picture is visible alongside your comment.
Media Uploads
If you upload artwork, images, or product mockups for your custom order, please ensure these do not contain embedded location data (EXIF GPS). Other users can download and extract such information from files on the site.
Cookies
We use cookies to:
- Enhance user experience and save your preferences
- Enable secure logins and account functionality
- Analyze site traffic via analytics tools like Google Analytics
- Remember shopping cart contents and checkout status
You can control or disable cookies through your browser settings. Note that disabling cookies may affect functionality of the Site.
Embedded Content From Other Sites
Articles and product pages on this site may include embedded content (e.g. videos, social media feeds, or images). Embedded content behaves as if you visited the source website directly. Those sites may collect your data, use cookies, and track your interaction if you’re logged into their platform.
Who We Share Your Data With
We only share your information as needed with trusted third parties:
- Payment processors (e.g. Stripe, PayPal)
- Shipping providers (e.g. USPS, UPS, FedEx)
- Printing or embroidery partners (if applicable)
- Marketing/email platforms (e.g. Mailchimp, Klaviyo)
- Analytics tools (e.g. Google Analytics)
- Fraud prevention and spam detection tools
We do not sell or rent your personal data to third parties.
How Long We Retain Your Data
If you leave a comment, it and its metadata are retained indefinitely.
For registered users, we store personal data in your user profile. You can view, edit, or delete your data (except username). Administrators can also edit user info.
Order records, including uploaded designs and shipping details, are retained for legal, tax, and operational purposes, typically for a minimum of 7 years.
Your Rights Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Data Security
We take your privacy seriously and follow industry best practices to protect your data, including SSL encryption, secure servers, and access controls.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means, we cannot guarantee absolute security.
Where Your Data Is Sent
Visitor comments may be scanned through an automated spam detection service. Uploaded custom artwork may be viewed by our production team or trusted fulfillment partners to complete your order.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy regularly.
Contact Us
For any questions or requests about your personal data or this policy, please contact us:
Custom 2 Wear LLC
Email: support@custom2wear.com
Website: https://custom2wear.com